Process / Delayed Order / Questions / Relevant Rules
Delayed Order
Order returns that were delayed from on activation times
By business rule and the return in this delay. Some returns need special additional information.
Reasons:
The current Order Plan status is not in a Ready/Late state.
The delivery delay occurs before trial and resolution had been established as per the SOW. Hence, there was no test schedule for issues for late return, or any established escalation if the SOW items were not met.
Combined support issue about after when 2/15 of 30 order schedule calls.
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We have found 10 issues in your Support Channel process